Parents’ survey Städt. Kindergarten Heinsberg-Waldenrath
How satisfied are you with the following organisational aspects at the facility?
1.

The opening hours suit the needs of our family.

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2.

There are enough contract options for daycare hours to meet our requirements.

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3.

The drop-off and pick-up times suit the needs of our family.

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4.

I am satisfied with the food at the facility.

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5.

The cost of food at the daycare facility is generally reasonable.

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6.

The cost of care at the daycare facility is generally reasonable.

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7.

It is easy for me to access information about the form of educational work (concept).

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8.

I can speak to a solution-oriented, skilled and friendly person, if there are contract issues.

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9.

The daycare staff are always willing to hear complaints or suggestions for improvements.

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10.

Open feedback and suggestions for improvements:

  • 14%
  • 29%
  • 43%
  • 57%
  • 71%
  • 86%
  • 100%